Contact Us

Contact C&F Bank: Phone Numbers, Email and 30 Virginia Branch Locations

AI Summary: Reach C&F Bank at 804-843-2360 (Mon-Fri 8am-5pm ET, Sat 9am-12pm ET) or email info@cffc.co.com. For lost or stolen debit cards, call 800-555-4278 around the clock. C&F Bank operates 30 branches across Greater Richmond (10), Hampton Roads (8), Williamsburg/Peninsula (6) and Northern Neck/Middle Peninsula (6).

Whether you prefer to visit in person, call, or email, the C&F Bank team is ready to help. Every call is answered by a Virginia-based banker — no automated phone trees, no offshore routing. Below you will find all contact numbers and a complete directory of our 30 branch locations organised by region.

C&F Bank Login Help Centre
C&F Bank branch exterior in Virginia where customers can access full personal and business banking services

Phone, Email and Online Support

Multiple ways to reach C&F Bank — choose the channel that works best for you.

Main Customer Service

804-843-2360

Monday – Friday: 8:00am – 5:00pm ET
Saturday: 9:00am – 12:00pm ET
Sunday: Closed

General inquiries, account questions, loan information, online banking support and branch referrals.

24/7 Lost & Stolen Card Line

800-555-4278

Available 24 hours a day, 7 days a week, 365 days a year.

Report a lost or stolen debit card, request an emergency card freeze, or initiate a fraud dispute. You can also freeze your card instantly through CFFC online banking or the mobile app.

Email & Online

info@cffc.co.com

Email responses within 1 business day.

For security, never include account numbers, Social Security numbers or passwords in email. Use CFFC online banking secure messaging for account-specific inquiries. Visit the Help Centre for instant answers to common questions.

Greater Richmond — 10 Branches

Serving Henrico, Chesterfield, Hanover and the City of Richmond with full personal and business banking, commercial lending and treasury management.

West End / Short Pump

Short Pump Branch — W Broad St, Henrico VA 23233
Innsbrook Branch — Cox Rd, Glen Allen VA 23060
Staples Mill Branch — Staples Mill Rd, Henrico VA 23228

Mon-Thu 9am-5pm, Fri 9am-6pm, Sat 9am-12pm. 24/7 ATM at each location. Drive-through opens 8:30am.

Midlothian / Southside

Midlothian Branch — Midlothian Tpke, Midlothian VA 23113
Brandermill Branch — Market Square, Midlothian VA 23112
Chester Branch — W Hundred Rd, Chester VA 23831

Mon-Thu 9am-5pm, Fri 9am-6pm, Sat 9am-12pm. 24/7 ATM. Free notary services for C&F Bank customers.

Hanover / Mechanicsville

Mechanicsville Branch — Mechanicsville Tpke, Mechanicsville VA 23111
Atlee Branch — Atlee Station Rd, Mechanicsville VA 23116

Mon-Thu 9am-5pm, Fri 9am-6pm, Sat 9am-12pm. 24/7 ATM. Agricultural lending consultations available.

Downtown & East End

Main Street Branch — E Main St, Richmond VA 23219
Shockoe Branch — E Cary St, Richmond VA 23219

Mon-Fri 9am-5pm. 24/7 ATM. Commercial real estate and business banking specialists on site.

Hampton Roads — 8 Branches

Locations across Norfolk, Virginia Beach, Newport News and Hampton serving the defense, maritime, tourism and healthcare sectors.

Norfolk & Virginia Beach

Norfolk Main Branch — Granby St, Norfolk VA 23510
Virginia Beach Blvd Branch — Virginia Beach Blvd, Virginia Beach VA 23462
Town Center Branch — Columbus St, Virginia Beach VA 23462
Kempsville Branch — Kempsville Rd, Virginia Beach VA 23464

Mon-Thu 9am-5pm, Fri 9am-6pm, Sat 9am-12pm. 24/7 ATM. SBA lending and government contract financing specialists available.

Newport News & Hampton

Newport News Branch — Jefferson Ave, Newport News VA 23606
Oyster Point Branch — Oyster Point Rd, Newport News VA 23606
Hampton Branch — W Mercury Blvd, Hampton VA 23666
Phoebus Branch — Mellen St, Hampton VA 23663

Mon-Thu 9am-5pm, Fri 9am-6pm, Sat 9am-12pm. 24/7 ATM. Defense contractor and shipyard payroll banking expertise.

Williamsburg & Peninsula — 6 Branches

Serving the Williamsburg, James City County and York County communities with banking tailored to hospitality, education and retirement needs.

Williamsburg

Williamsburg Main Branch — Richmond Rd, Williamsburg VA 23185
New Town Branch — Main St, Williamsburg VA 23188
Monticello Branch — Monticello Ave, Williamsburg VA 23185

Mon-Thu 9am-5pm, Fri 9am-6pm, Sat 9am-12pm. 24/7 ATM. SBA and hospitality business lending specialists on site.

James City & York County

Norge Branch — Richmond Rd, Norge VA 23127
Grafton Branch — George Washington Hwy, Grafton VA 23692
Yorktown Branch — George Washington Hwy, Yorktown VA 23692

Mon-Thu 9am-5pm, Fri 9am-6pm, Sat 9am-12pm. 24/7 ATM. Full personal and business banking, mortgage origination.

Northern Neck & Middle Peninsula — 6 Branches

Our heritage region — where Citizens and Farmers Bank began in 1927. Agricultural lending, waterfront mortgages and small business banking remain core strengths.

West Point & King William

West Point Main Branch (HQ) — Main St, West Point VA 23181
King William Branch — King William Rd, Aylett VA 23009

Mon-Thu 9am-5pm, Fri 9am-6pm, Sat 9am-12pm. 24/7 ATM. C&F Bank headquarters. Agricultural operating lines and timber financing.

Gloucester, Mathews & Middlesex

Gloucester Branch — George Washington Hwy, Gloucester VA 23061
Mathews Branch — Main St, Mathews VA 23109
Middlesex Branch — General Puller Hwy, Saluda VA 23149
Deltaville Branch — General Puller Hwy, Deltaville VA 23043

Mon-Thu 9am-5pm, Fri 9am-6pm, Sat 9am-12pm. 24/7 ATM. Waterfront property mortgages and marine business lending.

Mailing Address & Corporate Headquarters

C&F Bank
Main Street
West Point, VA 23181

Phone: 804-843-2360
Email: info@cffc.co.com
Web: cffc.co.com

Member FDIC. Equal Housing Lender. NMLS #399805. Virginia state chartered. Regulated by the Virginia Bureau of Financial Institutions.

People Also Ask

What is the C&F Bank main phone number?
The main customer service number is 804-843-2360, available Monday-Friday 8am-5pm ET and Saturday 9am-12pm ET. For lost or stolen debit cards, call the 24/7 line at 800-555-4278. Email: info@cffc.co.com.
How many C&F Bank branches are there?
C&F Bank operates 30 full-service branches across Virginia: Greater Richmond (10), Hampton Roads (8), Williamsburg/Peninsula (6) and Northern Neck/Middle Peninsula (6). All locations offer personal and business banking, lending and 24/7 ATM access.
What are C&F Bank customer service hours?
Phone support at 804-843-2360: Mon-Fri 8am-5pm ET, Sat 9am-12pm ET. Lost/stolen card line 800-555-4278: 24/7. Branch lobbies typically open Mon-Thu 9am-5pm, Fri 9am-6pm, Sat 9am-12pm. CFFC online banking is available around the clock.
Does C&F Bank have branches in Richmond?
Yes. C&F Bank operates 10 branches in the Greater Richmond area, including locations in Henrico County, Chesterfield County, Hanover County and downtown Richmond. Services include personal banking, commercial lending, mortgage origination and treasury management.